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Frequently Asked Questions
By email: firstname.lastname@example.org - response time within 48 hours.
Online via Twitter: @tessutihelpteam - repsonse time within 1 hour.
Unit 24B The Mall, Lord Square, BB1 7NQ
0125 445 7916
Unit N8, Houndshill Shopping Centre, FY1 4HU
0125 362 6961
Unit 137 Upper Guild Hall, Bluewater Park , Greenhithe , DA9 9SS
01322 475 183
Unit C, Market Place Shopping Centre, BL1 2AL
0120 432 5106
Tessuti (Originals) Burnley
123-125 St James St, Burnley , BB11 1PP
01282 505 360
43-45 Bridge Street Row, Chester, CH1 1NW
63-65 REFORM STREET, DUNDEE - DD1 1SP
Unit 15 White Rose Shopping Centre, Leeds, LS11 8LL
0130 276 0645
15 Peters Lane, Liverpool, Merseyside, L1 3DE
0151 559 3553
37-37a, Meadow Centre, Sheffield, S9 1EL
0114 256 9603
Tessuti Metro Centre
Unit 1/20 1/21, Central Mall, Gateshead, NE11 9YP
0191 406 1463
Tessuti Milton Keynes
SU 39/40 INTU, 39 Midsummer Bvld , Milton Keynes , MK9 3GB
Tessuti Salford Quays
Unit G51, Lowery Shopping Centre, Manchester, M50 3AH
0161 871 8750
Unit L2B New Mersey Retail Park, Liverpool, L24 8QB
0151 203 0895
Tessuti Trafford Centre
129-131 Regent Crescent, Trafford Centre, Manchester, M17 8AR
Tessuti Trafford Centre (downstairs)
3 Peel Avenue, Trafford Centre, Manchester, M17 8BN
0161 748 9431
Unit 14 Crown Wharf Retail Park, Walsall, WS2 8LL
0192 261 0265
Tessuti West Bromwhich
Unit FU3 New Square, B70 7NX
0121 227 2285
We're pretty quick at picking and packing your order, therefore we need to be quick to change or cancel your order once your purchase has been confirmed. If you contact us on 0161 393 7055 as soon as possible, within the hour of placing your order, webe able to help
If you change your mind you can return it to us free of charge by taking it to one of our stores or by posting it back to us.
Please visit our delivery page here and search for your country under International Delivery.
If you’ve paid by credit or debit card just pop down to one of our stores nationwide, take your despatch note and the goods you want to return, and the store team will be happy to offer you an exchange or a refund. If you have bought an item in store, you can return for an exchange only.
Unfortunately, we can't refund orders paid by PayPal/Apple Pay/Klarna/Clearpay back in store. We will send your parcel back to our returns centre and your refund will be processed once we have received your parcel.
Visit our store finder to find your local store.
To post your item to us for free, please visit our portal for a range of different options. You can go to our portal by clicking here.
You can purchase a gift card either in store or here.